Terms of Service.

1. Acceptance of Terms

By accessing our website, submitting an enquiry, or entering into a design services agreement with Mossfield Studio Ltd ("we", "us", "our"), you confirm that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and any other documents expressly incorporated by reference.

If you do not agree to these Terms, you must not use our website or services. We reserve the right to amend these Terms at any time; continued use of our website or services following notification of any changes constitutes acceptance of those changes.

2. Our Services

Mossfield Studio provides sustainable interior design consultancy services including, but not limited to:

• Full interior design project management
• Biophilic design consultancy and implementation
• Space planning and 3D visualisation
• Sustainable material sourcing and specification
• Virtual design sessions and mood board creation
• Styling consultancy and procurement support

The precise scope, timeline, deliverables, and fees for each project will be defined in a separate written agreement ("Project Agreement") provided to each client prior to commencement of work.

3. Client Responsibilities

As a client of Mossfield Studio, you agree to:

• Provide accurate and complete information about your project, space, and requirements
• Make yourself reasonably available for consultations, feedback sessions, and approvals
• Provide timely feedback on proposals to avoid project delays
• Obtain any necessary planning permissions, building consents, or third-party approvals required for proposed works
• Ensure that the studio has lawful access to any property involved in the project
• Pay all fees as set out in the Project Agreement and within the stated payment terms

4. Fees, Payment, and Cancellation

4.1 Fees

All fees are set out in the Project Agreement. Fees are quoted in GBP (£) and are exclusive of VAT unless stated otherwise. Materials, procurement charges, and third-party costs are billed at cost plus a handling fee, as detailed in the Project Agreement.

4.2 Payment Terms

A deposit of 40% of the agreed design fee is required upon signing the Project Agreement. Remaining fees are invoiced at milestones as defined in the Project Agreement. All invoices are payable within 14 calendar days of issue.

4.3 Late Payment

Late payment may result in suspension of work and incurs interest at 8% per annum above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

4.4 Cancellation

If you cancel a project after signing the Project Agreement, the deposit is non-refundable. If work has commenced beyond the discovery phase, you will be invoiced for all work completed to the point of cancellation.

5. Intellectual Property

All design concepts, drawings, mood boards, specifications, and other creative materials produced by Mossfield Studio remain our intellectual property until full payment of all fees has been received. Upon full payment, you are granted a non-exclusive licence to use the designs for the intended project only.

You may not reproduce, share, sell, or use our design work for any purpose other than the intended project without our prior written consent.

6. Portfolio & Photography

We reserve the right to photograph completed projects and publish images of our work for portfolio, marketing, and press purposes, unless you have expressly requested otherwise in writing prior to project completion.

7. Limitation of Liability

Mossfield Studio's total liability to you in connection with any project or these Terms shall not exceed the total fees paid by you to us for the relevant project in the preceding 12 months.

We are not liable for: delays caused by third-party contractors or suppliers; changes to building regulations or planning requirements; or any consequential, indirect, or special losses arising from the use of our services.

8. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact

For questions about these Terms, please contact us at: [email protected] or write to: Mossfield Studio Ltd, 14 Harbour View, Bristol BS1 4PG, United Kingdom.